Unfortunately this is a bit of a serious topic, and reminder today. Recently we informed users on Twitter via the OneHallyu account, that we have been receiving reports from users who are being contacted on Twitter by a random account claiming to be a member of the tech team on OneHallyu. Very similar or with minor variations to this situation; they inform the user they are going to purge their account, or remove it to free up memory for the server, and ask if they would mind handing the account over to the tech team. If the user still wants to keep their account, they have then also offered to change the email address on file for them.
This person posing as a member of OneHallyu staff has regretfully obtained account information such as emails, and passwords from users under this guise. We have done all we can to track down the affected accounts, and remove access, as well as permanently banning the perpetrator from OH.
We will never contact any user on any site outside of OH on any accounts other than the official OH social media accounts. If you are contacted by anyone claiming to be a member of OH staff requesting information, or offering you help with an issue, and it is not the official OH account please do not provide any details, and report it to any of the admins here on OH. Because of this issue if you forgot your email, or can no longer access your email, we will not be changing it on your account either. I would urge everyone to ensure their account has a valid email address they have access to, in case you ever need to retrieve your password. You can do so by logging into your account > my settings > email & password.
This also serves as a reminder that everyone needs to be conscious about what they share online, and who they choose to trust. If something doesn't seem or feel right in a situation it would be best to take proper steps to verify any claims being made, and trust your gut instinct. Sadly there is a lot of fraud in this day and age, and we just want to encourage everyone to please be mindful of what they choose to share.
- The admin team