LisaVandercunt 19 Posted April 17, 2017 Share Posted April 17, 2017 Every single time I try to place an order they cancel it because of 'customer protection'. All I wanted to buy is some cologne and some Lacoste polo shirts cause they're on sell, but Macy's was like no, not gonna happen. I got a call from some Indian customer service rep who barely spoke English saying that my information doesn't match the one that my bank has. I told him that that's bullshit and he can have a nice day and I hung up. This is not the first time that this has happened to me. Guess I'll have to go to the store tomorrow after work and get what I want without the sales discount. Or I'll just end up going to Bloomingdales instead. Link to comment Share on other sites More sharing options...
blank_stare 2,217 Posted April 17, 2017 Share Posted April 17, 2017 That's why Macy's is soon shutting down. Link to comment Share on other sites More sharing options...
LisaVandercunt 19 Posted April 17, 2017 Author Share Posted April 17, 2017 That's why Macy's is soon shutting down. They have awful customer service, I understand outsourcing but damn at least have reps on the phone who can actually understand and comprehend the issue that the customer is dealing with Link to comment Share on other sites More sharing options...
Rapmon's Ahjussi Husband 2,299 Posted April 17, 2017 Share Posted April 17, 2017 Every single time I try to place an order they cancel it because of 'customer protection'. All I wanted to buy is some cologne and some Lacoste polo shirts cause they're on sell, but Macy's was like no, not gonna happen. I got a call from some Indian customer service rep who barely spoke English saying that my information doesn't match the one that my bank has. I told him that that's bullshit and he can have a nice day and I hung up. This is not the first time that this has happened to me. Guess I'll have to go to the store tomorrow after work and get what I want without the sales discount. Or I'll just end up going to Bloomingdales instead. Maybe if you learn some indi you would have 50% of the problem solved Link to comment Share on other sites More sharing options...
blank_stare 2,217 Posted April 17, 2017 Share Posted April 17, 2017 Maybe if you learn some indi you would have 50% of the problem solved For some reason ur comment made me laughed so bad. They have awful customer service, I understand outsourcing but damn at least have reps on the phone who can actually understand and comprehend the issue that the customer is dealing with Macy's like company are downsizing. And focusing on online shopping now. Link to comment Share on other sites More sharing options...
Rapmon's Ahjussi Husband 2,299 Posted April 17, 2017 Share Posted April 17, 2017 For some reason ur comment made me laughed so bad. Make India great again Link to comment Share on other sites More sharing options...
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