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Koya

Ask The Events Team Thread [FAQ in the OP]

Koya

The Events Team is currently recruiting,

come apply here!

Message added by Koya

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No. Usually we give users the opportunity to exchange prizes they won such as rings, stamp etc for a 1/4 of the original plat price. Did you win this in an event recently? If so please message snsdJM with the link to the event and prize details showing where and how you won it, and then it can be exchanged for plats. If you bought it on your own, then we cannot refund the plats.

Not recently but i won it on Halloween event.

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That’s doable. Please message snsdJM with the link to the prize reveal thread and let him know you won it there and want to exchange it for plats ^^

Okay,thanks.smile.png

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zella name is written twice,is that allowed?

I was coming to ask same thing lol.laugh.png

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Hello,i know how you can get ring or unique award but i don't know how you can get unique item like this.

Example: If i wanna get someone signature as unique item,what should i do?Should i buy "add new item" from martketplace?

Edited by zella

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Hey, those are Unique Items, they aren't for sale, you can get one through games and raffles like the yearly raffle this year got one as a prize (the 2nd prize).

thankss

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hello,i bought sooble but my banner didn't show up ://

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Hi, we are not responsible for this event

 

But did you try to "use" the item on yourself?

oof sorry

 

no because it didn't even show on my portfolio. i tried to buy it again and it said i already bought it. where should i ask it? mods maybe?

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Oh it’s not a problem

 

Maybe it is in your cashier, if you go to Wonhallyu > Cashier

 

Otherwise, you should go the mods

ah,it was there. thank you!!

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Hello,can an events team member create a stamp prize with this gifs please?

dimensions of the stamp 139 x 80
max file size 1 MB

 

 

 

1st gif

n1.gif

 

2nd gif

tumblr_pjkabvQ4XT1sgdknmo5_r1_400.gif

 

3rd gif

tumblr_paozclzCMc1ullnl7o1_500.gif

 

 

 

if 3rd gif's size won't work

tumblr_pkvbjemedY1r3hdhfo7_r1_400.gif

 

 

 

 

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in the future do send this in the PM where you contacted me about the prize for easier doing

okay

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13 hours ago, snsdJM said:

what do you mean, did you bought or won it and never got it?

The sign extension i won wasn't working on new OH but it is working right now so nevermind.

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Hello i won plats back then but i still didn't get any message

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12 minutes ago, Koya said:

Hey, I just looked up and you did receive the plats, you can check how many plats you have in the "My Tokens" tab of the member shop~

15 now.I am sorryy,i didn't get any message about it so i didn't check to my plats.I really didn't know i received them

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