HRH Ayyu 4,199 Posted April 12, 2016 Share Posted April 12, 2016 A pilot allowed an elderly couple to get off a plane moments before take-off so they could visit their dying grandson in hospital. They had boarded the Abu Dhabi-bound aircraft at Manchester Airport when they received a text message about their relative's condition. The flight, which had been taxiing towards the runway, returned to the gate so the couple could rush to their grandson's bedside. He died later on the same night. The couple's travel agent Becky Stephenson said the 30 March incident was "very unusual". "I've been in the travel business for 25 years and never heard of this happening," she said. Airline praised Ms Stephenson, who is based in Bradford, praised the Etihad Airways pilot and said she had not heard of an airline going "above and beyond with their customer service" in such a way. "I'm just really grateful that my customers could get back to see him," she said: "My customers were so grateful that staff were very helpful and they were taken care of." "The flight still went ahead after the couple got off," Ms Stephenson added. "Etihad have said they can use the ticket again on a different date. "But my customers are not thinking of when they're flying back out again." source bbc news that was a very nice thing for the pilot to do. Link to comment Share on other sites More sharing options...
SLUTTY SISTER 800 Posted April 12, 2016 Share Posted April 12, 2016 that's nice Link to comment Share on other sites More sharing options...
Ellla 1,996 Posted April 13, 2016 Share Posted April 13, 2016 Link to comment Share on other sites More sharing options...
Is there a problem? 1,000 Posted April 13, 2016 Share Posted April 13, 2016 oh it was still on the taxiway. if this was in the air already i woulda riot. Link to comment Share on other sites More sharing options...
jooyoungsbae 5,281 Posted April 13, 2016 Share Posted April 13, 2016 were the other passengers fine with it? Link to comment Share on other sites More sharing options...
singermelodie1 1,638 Posted April 13, 2016 Share Posted April 13, 2016 were the other passengers fine with it? Link to comment Share on other sites More sharing options...
CareBear08 7,527 Posted April 13, 2016 Share Posted April 13, 2016 awesome Link to comment Share on other sites More sharing options...
HRH Ayyu 4,199 Posted April 13, 2016 Author Share Posted April 13, 2016 were the other passengers fine with it? Well if the crew asked all the passengers if it was ol to turn around the plane to let the grandparents say goodbye to their dying grandson. I doubt anyone would have the balls to say outright that theyw weren't fine with it Link to comment Share on other sites More sharing options...
gayness 2,400 Posted April 14, 2016 Share Posted April 14, 2016 were the other passengers fine with it? probably not, at least they weren't in the air yet Link to comment Share on other sites More sharing options...
Sailor Mars 1,981 Posted April 14, 2016 Share Posted April 14, 2016 aww that's so sweet! Link to comment Share on other sites More sharing options...
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