The Official Computer Problems/Advices Thread

[harro]

I need help..

 

my computer crashes when I play videogames. :sad:

has it always been like that? or did it just occur recently?

[harro]

I'm quite sure it's an overheating problem but may also be my videocard.

 

temperature goes up very high, I could fight the problem by playing with very low graphics.. but that's not enjoyable for me.

 

If I would just play my pc would turn to black screen, not reacting to anything.

i suggest upgrading your graphics card, what card do you have and what kind of games do you play?

You need a card that has a good cooling fan :-) For cheaper options, I recommend Radeon HD7700 series but it depends what kind of games you play.

[harro]

I'm not sure what videocard I have..... where can I see this :/

 

I played Starcraft/Counterstrike/Tennis Elbow/ World of Warcraft

If you go to start > right click on computer > manage > device manager > click on display adapters, you'll see what graphics card you have.

[harro]

NVIDIA GeForce GT 230

yes, i suggest upgrading your graphics card to play in ultra settings depending on how much you want to spend, i do recommend HD7700series for the games you play: 

http://www.ebay.com/sch/i.html?_odkw=radeon+7770&_osacat=0&_from=R40&_trksid=p2045573.m570.l1313.TR1.TRC0&_nkw=radeon+7750&_sacat=0

 

what's your CPU processor? (right click computer > properties)

[harro]

Intel(R) Core(TM) i5 CPU          650 @ 3,20 gHZ 3.20 gHz

hello, sorry for replying so late, i didn't get a notification.

Your CPU seems fine for playing videogames :-) so try upgrading your graphics card. If you don't want to do it yourself, you may hire a computer technician to install the card you purchased to avoid damaging anything but I think it is a pretty simple installation to do yourself.

 

What do you think? :-)

[harro]

First thanks for all your time! I really appreciate it. ^^

 

I'll think about wether I'm going to upgrade the videocard, or just buy a new PC.

I also have some other problems with my PC before this problem occured.

:D you're welcome!

 

what other problems are you experiencing?

[harro]

oh well, where do I start.

 

I think it was the first day I got this PC, I got a virus warning.

It asked me to delete the file, which I did.

 

Since then my PC doesn't turn off when I click turn off. It first gives a warning about a missing file. I need to click "ok" on this message before the PC turns off.

It's really tiring to do this everyday, and sometimes I forget it and my PC remains on.

 

Then also suddenly when I played games such as counterstrike and team fortress. I can't acces server lists. I can't browse servers or anything.

 

So I need to get a server IP from someone over steam or skype, to manually type : "/join 570.3570.3737037"  for example.

 

So even if I fix videocard I still have these problems.  But obviously the biggest problem I can't game at all now. because my PC shuts down by itself.

 

The first day? That sounds very odd. Was the warning from an anti-virus software or just windows?

It sounds like you might have to do a system restore but of course back up your data first. Windows 7 or 8?

[harro]

I have windows 7 but I'm quite hopeless with computers.

As you've told me this extra information, I would back up all your data that you want to keep first and then go to start > type in search "System Restore" > select system restore and then it will bring you to the restore process.

The problems seem quite serious so restoring your computer back to default settings would be ideal.