Ask A Mod Thread ~ FAQ in OP

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2 minutes ago, cereal said:

Hello, is it possible to take a username if someone else has it on an account that hasn't been active in 7 years? 

depends on the level of activity that user had.  can you provide the profile link for the username you’re interested in?

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2 hours ago, cereal said:

okay, here is the link:

https://onehallyu.com/profile/26786-nami/

the username should now be free for you!

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1 minute ago, rjmohito said:

Hi,

Can someone help me delete my account?

Thanks,

hello!  it appears you aren’t located in a country that falls under our deletion policy ;-; i can offer you a permanent ban, though, if you’re interested!

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25 minutes ago, Nami said:

Sorry if this is a dumb question, but is there a way to edit the name of a spoiler, instead of it saying "Spoiler"? If so, how? 

i'm not quite sure what you mean?  if you're talking about the top of the spoiler box, then no.

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2 minutes ago, Narueto said:

Hi, could I have all replies/posts deleted and account deleted or perma banned plz. ty!! 

hello!  as per our content removal request rules, we only allow users to request 10 posts be removed every 24 hours.  since you do not meet the geographical prerequisites for account deletion, i would personally recommend prioritizing which posts you’d most like removed before ultimately requesting your permaban  

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1 hour ago, Narueto said:

Does permaban ultimately delete all posts or make me unsearchable? If not, I’d like 10 of my most recent topics deleted if possible. I can’t link them (on mobile) but I’ll try to eventually if that can’t be done. 

permabans do not remove any content, they just limit your access to the site.  please quote me with the content links whenever you can. 

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1 hour ago, Katness said:

Could a mod contact OH user “Meilyn” on Twitter @ounilyk

They have lost access to OH and asked me to have someone contact them

Thx

do you know if that user has discord?  i’m available to PM through there.

otherwise if they’re still able to log in to the temporary account they made recently, they can use that to PM me directly on OneHallyu ~

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35 minutes ago, Joyrider said:

wait you guys can delete accounts? like will all the posts disappear and everything?

no, any and all posts will remain on the site.  they will just be attributed to a guest account.  prerequisite being that you’re a resident of a country that is under the jurisdiction of the GDPR

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1 minute ago, mystic lux said:

I think I'm just #dumb but can anyone tell me how to delete some of the album items I've purchased from the 'member shop' (like the kep1er album, ive album etc etc) I can't find out how to edit them, delete them, sell them etc LOL. I've probably missed where the explanation is posted 

you can visit this thread and read the OP:

 

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20 minutes ago, minniemoo said:

Hi, do posts not count to ones post count in the ''general forum games'' section? 

correct, that section’s posts do not count (and i think that applies to the events subforum in general)

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13 minutes ago, SINphony said:

Hi~ Is this thread available for take over? The OP doesn't seem like they've been online for a while. Anyway, if it is, can I get the first 4 posts if possible. Thanks!

transferred ~

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14 minutes ago, ray20220826 said:

Hello there. Is there any way to block a user so one doesn't see his/her posts and/or he/she doesn't see one's own posts, and/or there can be no communication between users? Thanks very much!

hello!  we do not have a “block” feature in the traditional sense, although we do have an ignore user feature (located in settings) that will prevent you from seeing another user’s posts.  you can also set your profile privacy to “administrators only” if you feel like someone is using your profile to find your posts.

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2 minutes ago, Orange_Chaeyoung said:

Hi, I want to delete my account since I never use it and I found info saying I should post here but I'm not sure  if I'm doing it correctly since I never use this page 

hi!  i can delete your account for you ~ are you ready for me to do so now?

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14 minutes ago, DDiddy said:

Hellooo so I would very much like to open a thread but I’m scared it will become very chaotic and I’m not sure what kind of ground rules to lay down, I’d appreciate help with that very much :3 

i mean...the best ground rules to lay down are the onehallyu site rules since those are what we as moderators use to determine whether a thread needs cleaning or closing.  take a look through those before making your thread (assuming the thread topic itself follows site guidelines).

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12 minutes ago, Lee said:

Hi, please unpin this thread.

i'll see what admins think first since this was pinned for quite some time before you became OP.  i understand it doesn't have much activity anymore but i'd like to get their input before we make that decision  thanks for leaving a link

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7 hours ago, hatsukoii said:

hello mods  do you have a way to wipe my acc's content or would the account itself have to be deleted?

we would have to delete the account itself, but only if you meet certain geographical prerequisites (which it appears that you do).

would you like your account deleted?

4 hours ago, Cedarwood said:

Hello Mod,

This account hasn't been active for years. I kinda retired and most likely won't be back.  Please delete my account permanently. Thank you.

due to your location i'm afraid i can only offer a permaban.  would you like to be banned now?

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13 minutes ago, hatsukoii said:

thank you for answering <33

 

i am indeed in the EU, can you just tell me whether the deletion of the acc acts like an IP ban of sorts? basically would I be able to sign up again lol

essentially all of your content would remain on the site, just attributed anonymously so that data is not traced back to you.  we do not ban IPs in this case but we do discourage users from deleting their accounts only to make new ones since this can allow users to “work around” warning points, thread bans, etc.

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2 minutes ago, only lovers left said:

hi! unsure if this is the right place to bring this issue i'm having but i've been trying to reset my password for days since i forgot it and want to use my account on a new device but i'm not receiving any of the emails to reset it. i've made sure all the details are correct and checked my junk folders, etc. thank you

just to be sure, if you go to account settings > password > the only option available is to send an email?  you can't change it from the settings itself?

if that's the case, i can just manually reset it for you.  just PM me and i'll take care of it

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7 hours ago, sour candy said:

Not sure if this is the right place to ask but is everyone experiencing emojis not showing up properly or is my OH just bunk? On my pc, mac and iphone none show the emojis properly

i was experiencing this as well, is it still like this for you?

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8 minutes ago, harumaki said:

Hiii is there a way to change my stamp to the hello kitty one please<3

done!

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4 minutes ago, Flower said:

Can I take over this thread?

it has been almost 9 months since OP has been active.

it has been transferred ~

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4 minutes ago, ruru1006 said:

Please add the prefix "teaser-k" to this thread: https://onehallyu.com/topic/861248-babymonster-introducing-asa/

I cannot do it, thank you!

i actually think this may better suit the celebrity videos section rather than the music section, simply bc the song itself is not being teased.  lmk if you'd like a specific prefix added if you cannot add one yourself.

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9 minutes ago, ruru1006 said:

Please add the 'concept' prefix to this thread as well, thank you!

 

it's giving me an error as well, i've brought it up with tech team

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4 hours ago, Flower said:

Hello! 

Just wanted to ask if the site went through some changes or if I have an issue, because since yesterday the prefixes won't show up.

  Reveal hidden contents

Here's how the latest topic column looks like.

 

i'll pass this along to tech team and see if they have any answers 

thanks for bringing it to our attention!

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13 minutes ago, Lee said:

Which section would I go to open an artist chat thread? I have struggled to open the images and media in the artist thread.

mmm i guess random?  i know we have company threads in music (and era threads for certain comebacks), but if it's only specific to one artist it might be confusing to have it there since it might be confused for the artist thread