Ask A Mod Thread ~ FAQ in OP

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On 3/11/2022 at 3:39 PM, Lee said:

(1) Please revert my Member's Title to the default one.

(2)

I originally had some won in the Members Bank. I withdrew it, however, as I assumed that I received 0% interest per month. (see: "You will gain 0% interest per month".) Was that a bug?

hi, sorry for the late response.  we checked all the group settings and it should be fixed now, hopefully ^^

let us know if you're still experiencing problems.

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4 minutes ago, ------- said:

I would like this account banned please, thank you 

if you ever need to reach us, you can do so through twitter or a friend here on your behalf.  i'll go ahead and ban you now.  take care xx

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34 minutes ago, thug said:

how do i turn on dark more

scroll all the way to the bottom of the home page, open the Theme drop box, and select ultra night vision ^_^

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1 minute ago, ScaredMango said:

Hi! I accidentally posted this in the wrong section: 

 

I posted this in celebrity and gossip section but I feel like this would be more suitable for current news and events (I think)

moved!

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10 minutes ago, pluto said:

Hi, the random section doesn't work for me at all... It loads slowly and then it gives me an error message. I can view threads if I click on them in the latest threads section, so it's just the random subsection that doesn't work. This happened after the update

oh wow, i'll let the tech team know right away 0_0 may i ask what device/browser you use?

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13 minutes ago, UMJI MOODS said:

Hi. I am having the same issue as the other user. I get a 500 error on the random and some other sections when I try to open them. I am on mobile and use the Samsung browser. I cleared caches but nothing happened. 

@craZee

hopefully we can get these issues sorted out

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1 minute ago, elseelseelse2 said:

I think it must be some issue with my own internet provider then... because this morning I could view all the gifs and I pasted the link into my signature but then suddenly it turned into an error message. Are you able to see the gif in my signature?

I was able to save all the gifs to my computer but I'm struggling to upload them to another platform.

i can't see your sig, no.  i'm wondering if this is an issue with imgbb.com?  i think i saw another user with a similar sig error message....

perhaps try imgur or, like zack mentioned, upload them on discord and then copy/paste

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Just now, elseelseelse2 said:

Yes I've seen that error message too! I tried using postimages.org but for some reason it shrunk the image?? I don't know how to get the link from Imgur and the files are too big for Discord....

if it helps, i can see your sig now lol

with imgur there should always be a copy link button when you hover over the image itself.  if it's a gif you may have to manually change the .mp3 or whatever to .gif (i do so in the search bar and then copy).  then paste the address in your sig box and it'll auto-embed ^

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3 minutes ago, KNED said:

any mods? 

i'm available ~

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18 minutes ago, tomek said:

delete my acc? couldn't find the option

sorry, you don't meet the geographic prerequisites for account deletion.  would you be interested in a permanent ban instead?

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49 minutes ago, Lee said:

In the past, I have faced issues with opening threads with videos that are set to premiere.

Wherever possible, I have since avoided opening threads when I know ahead of time that a video is set to premiere.

I don't want to avoid that reality anymore, so I will express my concern clearly.

---

This is an example of a video that is set to premiere on YouTube:

This specific video is said to premiere at 0:58 PM KST. (On my image, the time appears as 1:58 PM).

Whenever a video is set to premiere, there is a countdown which roughly goes for 120 seconds.

In this example, that means the video would start at 01:00 PM KST. That's consistent with the stated time of release (01:00 PM KST).

---

Let's say that me and another user want to open a thread for the same video in the Music section.

I will open my thread earlier (say, 15 minutes before the video is set to premiere). Meanwhile, that other user will open theirs at the stated release time.

Our threads will look exactly the same once the premiere is over.

---

The problem isn't about opening threads with premiered videos. Rather, the problem is deciding which of those threads to keep.

If it were up to me, I'd expect the thread that was opened at the stated time of release to be kept. But I've shown that doesn't necessarily happen.

Why? Because threads that are opened the earliest are usually kept; the rest are treated as "duplicates", so they are removed.

And because we know that both threads will look exactly the same, there are no chances for users to state why their thread should not have been removed.

---

I want to propose a solution.

I believe any thread with a premiered video should have more than the video itself.

So I'm thinking, where possible, there should also be a tweet from the official Twitter account in the thread. That's one way you can know if the video was ready for viewing at the time. (And usually, it will follow the stated time of release.)

i'll bring this up with other mods for discussion, thanks!

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23 minutes ago, Jibang said:

Hello,

I wanted to change my 'Member title'. The help section points to an item in the shop, but it seems to be missing. Is this something we can still change?

Thanks

yeah, a new update to our plug-in removed it :(( i can change it for you manually, though!

what would you like?

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4 hours ago, balanders said:

Hello it's been quite a long time since I logged back in OH but it seems like I don't own any items even though I have bought some albums way back before? Sorry I'm still confused with the new site after logging in after years.

hi, welcome back!  if you go to your profile > select “trophies & medals”, you should see your album items.  make sure to select “unhide” if that is an option ~

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41 minutes ago, Katoe said:

Hello, uhh my friend asked me to ask if you can unban them. They asked for a self-ban years ago. Thank you.

Their name is Infinity 
https://onehallyu.com/profile/8495-infinity/

done, they should be able to log in as normal!

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7 hours ago, Belkiss said:

it's been a long time since i no longer can open the "random" and "-celebrity-news-gossip" 

i forgot to respond to this earlier but i sent a message to tech team hopefully we can get that sorted out

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1 hour ago, cold soba said:

hi, could i access the op of this thread? it hasn't been updated in a few years and i'd like to add some new things  

sure, transferred ~

58 minutes ago, Flower said:

Delete please~

 

done ^

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23 hours ago, pluto said:

Hi, recently I’ve been unable to open certain threads and subsections on my phone as well. I’ve had no problem before but had the same issue on my laptop (which I posted about earlier). It loads and then says this:

  Reveal hidden contents

 

I tried different browsers. Just thought i’d let you guys know, cause I’m not sure what to do

this sometimes happens to me on mobile when there are too many embedded links or media images in a thread  what subsections are you having issues with 

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5 hours ago, AYOSHIARI said:

what is this 7M won in my profile? is there any benefit i can have since i own millions won?

won is our in-forum currency!  you earn it by creating threads, posting, or earning reactions.  you can also win them in forum games or be donated some by other users.  with won you can purchase things from the member shop or potentially buy platinum tokens from other users, which you can use to get bigger prizes  

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48 minutes ago, Anonymous007 said:

Hello mods. I was wondering if you could block or ban user taebear from the which kpop idols do you think are gay thread? For the last two weeks, this user has been continually posting information irrelevant to the thread in order to derail discussions among members. They've also been spamming with unnecessary posts to prevent users from accessing the thread.

hello!  we've received reports on the matter and respond with the protocol detailed in our rules:

Quote

Excessive Posting of Images and/or Videos - 1 Point + Other sanctions
1st offense - 1 point + posting rights removed (1 day)
2nd offense - 2 points + posting rights removed (3 days)
3rd+ offense - 2 points + suspension (3 days)

what with the repeated issues in only one particular thread (with no heed of previous warnings), i don't think it is unreasonable to issue a thread ban.  thank you for bringing this up to mods xx

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4 hours ago, Trinity said:

Can these threads be unlocked or unarchived?

 

 

 

 

 

 

 

hi, you can read our archive guidelines on our rules page:

“If threads have been inactive for more than a year they will not be un-archived.“

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1 hour ago, luxuriouss86 said:

is OH hiring graphic designers? do graphic designers get paid on OH?

i'd recommend messaging our graphics coordinators about that.  they’ll probably have more info.  you can find their usernames listed on the staff page (although i think bel might currently have a stamp that overrides her coordi stamp.  you can still message her if you wish)

hope that helps!

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33 minutes ago, luxuriouss86 said:

oh never mind

posts in the random subsection do not contribute towards post count

23 minutes ago, GuardianofWJSN said:

Hey, I want to delete my account. How do I do it?

i can do so for you, assuming you live in one of the countries under the jurisdiction of the GDPR.

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9 minutes ago, Ballbrick02 said:

Hi, was i banned?, i tried to log after a while and couldn't because the username didn't existed , so i made an account with the same username??? ???, i'm confussion 

are you sure you're remembering the correct username?  i can't find any accounts in our records with a similar name.

if you'd like to PM me the email address you used for said account i could search that way too.

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2 minutes ago, Ballbrick02 said:

Ufff i created that account ages ago, god knows with wich email, nevermind i will use this one, because is the same username, but yes...weird, because even if i was banned there should be threads i created

alright.  you're free to use this one, but if you ever remember any details about your previous account feel free to contact me or another mod!

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7 minutes ago, Rouge said:

Hi, is there a mod available to dm privately, please?

i'm available ~