Ask A Mod Thread ~ FAQ in OP

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9 minutes ago, Kitsune said:

I recently made a thread for TXT's new concept trailer for their comeback. I made sure no one else had posted it before I did just in case. I come back a short time after and it was deleted. I'm wondering what happened or if I did something wrong? Just a bit confused.

already posted:

since it's a concept trailer and not an actual teaser of the music, it belongs in celeb photos and videos, not music.  hope that helps!

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1 minute ago, YeoChin Fairies said:

Hi, how can I embed tweets? I can't do it since OH went through change

hi!  assuming you're on desktop, you can embed by simply pasting the link to the tweet.  it will embed automatically.

for example:

i embedded this by pasting https://twitter.com/OneHallyu/status/1377363818804879361 and waiting a few seconds

if you're on mobile you can do the same by going to "copy link to tweet" and pasting.  it will embed automatically.

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1 hour ago, jjfanboy97 said:

Hey mods, I had an account of mines banned for a news article I had posted. Thing is this this ban happened over 6 years ago. Any chance I could get unbanned pls? How does it work

once an account reaches 10 WPs they are permanently banned.  we do not unban unless there’s an appeal, which wouldn’t apply to your situation given the long time period since the ban.  you could use the account you’re currently using as a “2nd chance account,” for which you’ll automatically receive 5 warning points.  read more about that here:

 

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35 minutes ago, Lee said:

https://onehallyu.com/topic/837797-nb-gagwoman-kim-jimin-reveals-she-saw-idols-kissing-by-a-staircase/

I received the following message after attempting to open this thread:

I'm not sure if I'm the only user who is receiving this message.

For some reason, it's happening to threads with content taken from blogspot.com.

Are there images or text inside that's causing this message to appear on my end?

hm, i don’t see this message on mobile (although i haven’t looked on my laptop yet) but i've seen this happen before with another site.  lemme ask tech team and see what they know ^

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18 minutes ago, Lee said:

Ok, thanks.

seems like one of the images was corrupted, how is it now?

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49 minutes ago, Lee said:

I can embed TikTok videos but I can't play them directly.

For example,

 

do you mean watching the videos on onehallyu?  bc it just played fine for me

if you tell me what browser you use i could pass it along and see if anyone else has been having issues

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1 hour ago, EmptyWaterBottle said:

Hi, I just wanted to ask if I were to have my account deleted (I live in Europe so I think I can have that done, right?) would I ever be able to start a new account or would I not be able to

hi!  you fall under the jurisdiction of the GDPR so you'd definitely be able to have your account deleted.  however, we don't allow the transferring of accounts.  it's too easy for users to abuse that by making dupes/new accounts that don't have the warning points or thread bans that their previous account did.

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7 minutes ago, Park Ji Seul said:

Hi! I just came after 5 years .. I just wanna ask I know i have lightstick thingy in my acct. and it's seems that it's gone to can i get it back .?

am i need to ask again for that .?

hi, to purchase lightstick medals, go to members shop and select the “fan light sticks” category!  then you can just purchase whatever you want with our in-site currency ~

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4 hours ago, galette pur beurre said:

id like to take over this post, thank you!

done, it’s yours

4 hours ago, goldmine said:

Thank you!!

Also sorry I forgot these: 1 2 3 4 5

we have a rule of 10 content removal requests in a 24 hour time frame...i'll do the first 3 and save the other two for later ~

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4 hours ago, galette pur beurre said:

dumb question but when we ask you guys to delete posts, are the posts actually deleted (from the server) or are they just hidden and only mods/admins can see them?
and if they are actually deleted from the server, how long does it take

for example i posted once in thread A and i asked to have the post deleted. but when i sort threads with the "topics i've posted in" function, i can still see thread A in the list.. despite my post not appearing anymore in the thread.

depends on the situation but most deleted comments are actually just “hidden”

should comments be deleted, it’s an automatic function but for not-overwhelming-our-server reasons (as well as moderation reasons) we try not to do that

1 hour ago, TaeYerin_sss... said:

Hello, I'm from Europe and I would like to have my account permanently deleted. 

Thanks for the time here, it was fun ^_^ sadly life takes precedence and I've had my fill here.

i’ll pass along your request, take care!

 

25 minutes ago, Lee said:

Why was the thread for TWICE's "Tasting List" in the section 'Celebrity Photos and Videos' removed?

I didn't see any immediate problems with the thread.

OP requested removal.

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4 minutes ago, micropachycephalosaurus said:

Hello can you please delete my account

sure, i'll pass along the request.  take care.

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2 hours ago, crystalbluesyt said:

Are any badges for newer groups or more trophies for albums going to be added? 

some badge threads have been holding voting and submitting CAFS to be added to the system.  i can’t say when exactly the next update will be for sure, but if there’s a group you want badges of that hasn’t had a voting thread, you’ll need to organize one in the “awards” section.

albums medals are also updated alongside badges, although they don’t need their own thread.  they’re submitted through marketplace request forms

we have an Ask Awards Team thread if you have further questions

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1 hour ago, zhvero said:

 

hi, for some reason the way this post is linked is not bringing up any specific post by you, would you mind reporting the two posts you want removed instead?

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37 minutes ago, Irene said:

hello, is it possible to pm a mod?

sure, i'm available

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54 minutes ago, hello123 said:

i need to pm a mod

i'm available.

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5 minutes ago, MinaSanatozaki said:

I have a question. Why are my threads getting rejected by moderators? I made a thread recently and it wasn't approved. Also why can I only make topics in the Member 411 section?

as per our rules, you can only make non-introduction threads after you reach 20 non-spam posts.  certain sections (like random) will not count towards your total post count.

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14 minutes ago, MinaSanatozaki said:

My thread got taken down? I posted it recently, it had a few views but all of a sudden its gone?

it wasn't removed, it was merged with a pre-existing thread.  duplicate threads on the same subject typically get merged to avoid clutter; you can find it in "celebrity news"

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22 minutes ago, MinaSanatozaki said:

I feel like I should know this already, but what are the reputation ranks? For example, under my +40 rep it says neutral. How many total votes do you need to get for each rank?

i don’t really know that information off the top of my head honestly

i’d just snoop on some user profiles to see the different levels, positive and negative.  i know there’s a difference once you hit 5k rep but don’t know the exact intervals before or after that

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1 minute ago, MinaSanatozaki said:

can this thread in the random section be pinned?

we don't pin threads unless the OP has won a thread pin in a seasonal raffle (which you can enter if you participate in events team-sponsored games when they happen) or if they purchase a thread pin with platinum tokens.

 

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5 hours ago, rosienator said:

okay thank you!
i don't think i want to delete my account yet (at least until the end of the year) if it's against the rules to make a new one - i still enjoy using this site.
but is there any way i can have all my old posts on this acc deleted? i don't really care if people quoted me it's just the posts/threads i made that i want deleted.

you’d have to follow our rules for content removal, which you can find on our rules page. basically: 10 requests per 24 hours, no unarchiving threads if they’re inactive for over a year (even to remove posts, at moderator discretion…we can make exceptions for personal info)

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Just now, Ireneabs said:

mod are you gonna aproove of my thread

nope, it's not an introduction thread and you're not able to make other threads until you reach the minimum post requirement ^^ you can read about that in the FAQ in the first post of this thread.

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26 minutes ago, MinaSanatozaki said:

can you embedd the images in here?

you're going to have to link the actual tweet URLs or copy the image directly from your source site or twitter. 

also, when posting translated netizen comments (which should be posted in netizen nation btw, not just news), you have to link the source for the translations.  so if you got it from pann-choa, knetizen, or what have you, you have to include their URL, not just the original theqoo link

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7 hours ago, MinaSanatozaki said:

I don't want to be that person but does post sound more like bashing than an ent. rant?

 

 

don't kill me maybe I am just ultra sensitive, but it lowkey felt like that user was bashing her looks and I was kinda screaming inside... 

i don’t see anything wrong with it; as with any thread, i recommend that if you don’t think you’re able to handle what’s posted in there…don’t read it

also, from the Entertainment Rant OP:

 Do not copy content from the Ent Rant Thread to post it elsewhere on the forum. Any links to or posts copied outside the thread will be removed. What happens in the Ent Rant Thread stays in the Ent Rant Thread.

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4 hours ago, Lee said:

I would like to request for the Nugu Nation thread to be moved to Music. I also don't mind if it becomes unpinned.

i’ll bring this up for discussion with mods and we’ll come to a decision on it after talking about it

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53 minutes ago, Gospel Truth said:

Heyo I would like to have my profile removed/deleted. I’m Dutch by nationality. I hope it doesn’t delete the iKON or Junhoe thread tho, if it does, please if you could, can you put it on another iKON stans account? Thank you!

i don't think it'll do anything to a group or artist thread, the OP will just be listed as "Guest"

i'll pass along your deletion request

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Just now, My Everything said:

Okay so no one cares?

got it 

multiple mods/admins took a look at it and didn't see it as warranting removal considering the actual content of the OP seems more like a joke.  i guess the way we saw it, it wasn't a specific malicious attack on the group, but rather any entity that would've blocked their fave from the chart.  i should've quoted you after we made the decision, so that's my bad.

feel free to utilize the reaction system on it or comment your disagreement, but in our opinion total deletion is a bit extreme given the thread's contents.

1 hour ago, MinaSanatozaki said:

Please hide this post for trolling.

same as the post above, multiple mods took a look and don't think it warrants removal.  i think comments such as this one in particular could be interpreted many different ways, given how vague it is. 

again, feel free to utilize the reaction system on it, but in our opinion total deletion is a bit extreme given its contents.